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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Marney

May 9, 2025

5  out of  5
rating by David Marney
"Brandi went above and beyond helping me get the coverage that I needed and was very polite and helped me understand everything I would recommend her to anyone she is very good at her job and I'm very satisfied, I asked lots of questions and she answered every single one, very respectful and good at her job."
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Kristen Mcdaniel

May 9, 2025

5  out of  5
rating by Kristen Mcdaniel
"Brandi was very professional and very down to earth. She walked me through everything with the auto quote to give me the best rate possible. I definitely recommend working with her for all your insurance needs!"
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Collin Gallegos

May 6, 2025

5  out of  5
rating by Collin Gallegos
"Brandi Stalcup at State Farm is incredibly helpful and professional. She made everything easy to understand and went above and beyond to assist me. Highly recommend her for anyone and everyone!!"
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Amanda Walters

April 30, 2025

5  out of  5
rating by Amanda Walters
"To say I am beyond happy with an insurance agent is an understatement. I had the pleasure of working with Brandi Stallcup who helped guide me in switching insurances. She went above and beyond in assisting me in getting the best rates possible. She was patient with all my questions and her friendly demeanor helped me to be at ease while she handled everything professionally and efficiently. She truly was a blessing. Thank you so much Jessica!"
We responded:
"Amanda, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Jessica"
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Betsy Miller

June 18, 2024

5  out of  5
rating by Betsy Miller
"Brandi is always helpful, friendly, and professional. She had my vehicle covered within minutes leaving me worry free."
We responded:
"Betsy, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Jessica"
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Shelbi Power

June 14, 2024

5  out of  5
rating by Shelbi Power
"My husband got us a policy together, and it somehow was all messed. After getting in contact with Brandi she had it figured out by the next day. She was so sweet and understanding and helpful"
We responded:
"Shelbi, continuing a relationship with our customers is what we look forward to after we have assisted you with your current insurance matters! - Jessica"
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Christine Schuck

April 24, 2024

5  out of  5
rating by Christine Schuck
"I had days to find a new insurance carrier, after moving from another state. Brandi got it taken care of right away! She's friendly, and promptly handles everything I bring to her. Such a blessing to have found them!"
We responded:
"Christine, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you! - Jessica"
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Michelle Gourley

April 20, 2024

5  out of  5
rating by Michelle Gourley
"After searching for a week at other companies, State Farm and Brandi Stallcup has been able to help me with a somewhat complicated policy. They were even able to provide me with comparable coverage and a better price."
We responded:
"Michelle, thank you so much for sharing your experience with our office. My team and I have enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Jessica "
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will mccoy

April 17, 2024

5  out of  5
rating by will mccoy
"I would like to take a minute and give a huge shout out to Jessica Green State Farm. Holy cow, I dont know how I got so lucky to be paired with Cassie, but man do I feel blessed. I am new to TN and Cassie has gone above and beyond helping me feel welcome and get my insurance adjusted to my needs. If you are new to the Chattanooga area or just feel like a number in some big insurance account call Cassie. Cassie if you are reading this, Thank you for everything. -WM"
We responded:
"Will, I’m happy to hear Cassie took such great care of you. My team and I will always strive to leave you with a wonderful customer service experience! - Jessica "
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Jason Gibby

April 17, 2024

5  out of  5
rating by Jason Gibby
"Very easy to work with and Brandi did a great job of making the process easy to make the switch of all of my insurance"
We responded:
"Jason, thank you so much for your kind review about Brandi! My team and I work hard to make every experience for our customers a positive one! Thank you for sharing. - Jessica "
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Brianna Hughes

April 17, 2024

5  out of  5
rating by Brianna Hughes
"Brandi is amazing! She made our auto and home insurance experience so easy! Were so glad we found State Farm!"
We responded:
"Brianna, I appreciate you allowing my team and I to provide you with an exceptional customer service experience! We will always be here to assist you! - Jessica "
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Brian Sanders

April 17, 2024

5  out of  5
rating by Brian Sanders
"Easy and quick process had great support the whole time."
We responded:
"Brian, thank you for sharing your experience with my team and I! We appreciate the kind review, and will always be here for you in your time of need. - Jessica "
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Britney Bivens

March 8, 2024

5  out of  5
rating by Britney Bivens
"Love this office but I definitely have to pin point a specific agent. Brandi Stallcup. She has helped me with my insurance and now my 16 year old daughter as well. She went above and beyond in assisting us and we’ve gotten the best rates possible!!! Thanks so much Brandi!"
We responded:
"Britney, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Jessica"
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Michele McCool

February 25, 2024

1  out of  5
rating by Michele McCool
"I have contacted State Farm NUMEROUS times over the past 8 years to remove my ex-husband from my policy. Each time I called, they assured me that he had been removed even though I continued to receive documents containing both of our names on them. My premium continued to increase to the point that I was paying $175.74 a month for a 2023 RAV4, even though I have been accident free since 2008 and only one ticket over 6 years ago. I'm the only one supposed to be on this policy. When my fiancee saw what I had been paying, he was shocked! He convinced me to switch immediately. I went from paying $175.74 a month ($1054.74 for a 6 month premium) to paying $375 for a 6 month premium with the same coverage!!! So why was my policy costing me almost triple the cost? It makes me absolutely sick because I have been with State Farm for 22 years; and if I was paying such an extremely high policy rate because of their incompetence to remove my ex-husband from my policy for 8 years, I want a lot of back pay. To top off the incompetence, when calling about canceling the policy, the front desk rep informed me that I would only be getting maybe a couple $ as a refund because the way monthly insurance works is like paying towards your credit cards. You are paying for the past month you just drove in. Not paying to cover yourself for the next month coming up. And she checked my account and said I had not made any payments for this month yet, despite that the withdrawal from my account is what alerted me that the policy had not been canceled yet. State Farm customer service was able to make sure the policy was indeed canceled and I was getting the proper refund for the full month plus a couple extra days of driving in the "past month of coverage". But when the refund came, it was still in my ex-husband's name!! A refund for covering of a vehicle that I purchased 6 years after our divorce. How did he have anything to do with this policy!!! His name was removed from the title of my previous vehicle that we owned together to ensure proper coverage and my name is the only name on this one. Complete incompetence!!!"
We responded:
"Michelle, in order to protect your privacy, I have sent you a detailed email in response to your feedback. We take great pride in accuracy and following procedures, so I do want to mention that I inherited your policies from another State Farm Agent on December 1st, 2019, and any requests for changes to be made prior to that date were not handled within my Agency. When you called into my office on March 20th, 2020 and mentioned that you had previously requested to remove your ex-husband from the policy, my team member advised that she would remove him from the policy. At that time a new policy was mailed to you illustrating you as the only driver, along with subsequent renewals thru 2024 illustrating the same. I have included those renewals in my email to you as well and labeled the driver section. Thank you, Jessica Green"
Profile photo of Laura Bokanovich

Laura Bokanovich

February 9, 2024

5  out of  5
rating by Laura Bokanovich
"EXCELLENT in all ways. Cassie takes the time to go above and beyond regarding ANY issue we may not understand. I personally find them to be a highly knowledgeable agency, “on top” and available to answer all questions. They truly do care about their business clients. Well beyond five star rated."
We responded:
"Laura, I appreciate you allowing my team and I to provide you with an exceptional customer service experience! We will always be here to assist you! - Jessica "
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Meagan Thomas

September 29, 2023

5  out of  5
rating by Meagan Thomas
"Brandi is amazing! Always helps me when I need it. Very attentive to my needs. I very much appreciate State Farm and how it is there to help protect my family."
We responded:
"Meagan, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Jessica"
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Tina Benson

September 25, 2023

5  out of  5
rating by Tina Benson
"You will NOT find a better insurance office than the Jessica Green State Farm office!! We have numerous insurance policies with this agency, and we have been extremely pleased with everything from our coverage to the staff within the office. We personally deal with Cassie Boring in the office, who has been working in insurance for years! Her knowledge always AMAZES me! She will answer my questions seriously around the clock. I feel like she's never NOT working! She patiently helps me work through the best options for our policies, trying her verrrry best to help me save money any way possible. THAT is not typical in the insurance world! I don't know what I'd do without Cassie. She is an invaluable asset to this office. In addition, Jessica Green herself has called me after hours just to make sure we were taken care of. If you're looking for an insurance agency where you TRULY feel like family, you have found the right place! I wish I could give 10 stars!"
We responded:
"Tina, you're a 10 star customer! Thank you for supporting our State Farm Agency! We truly enjoyed working with you and are always here if you need any guidance. Call us anytime. - Jessica "
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Nathaniel Kardos

September 19, 2023

5  out of  5
rating by Nathaniel Kardos
"Absolutely fantastic work, beats Progressive by a landslide. The service they provide is phenomenal. Much appreciation to Brandi Stallcup And Jessica Green! 5 stars"
We responded:
"Nathaniel, the enjoyment we have in assisting those in need is indescribable. Thank you for giving us the opportunity each day to serve you. - Jessica"
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James Duncan

September 15, 2023

5  out of  5
rating by James Duncan
"I recently went into Jessica's office to see about auto insurance. And was greeted by Cassie Boring as soon as I went into the office. Cassie was able to help me with all my insurance needs today. I am very pleased with everything Cassie was able to do for me today. Thank you so much Cassie Boring, I will be telling all my family and friends about you. Again thank you so much for your help today."
We responded:
"James, we will always look forward to assisting you in your time of need. The importance of keeping our customers satisfied with their insurance needs will be a priority at our State Farm Agency for a lifetime. - Jessica"
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Laura Grimes

September 11, 2023

5  out of  5
rating by Laura Grimes
"I've never had an issue getting help/results with any of my questions or concerns. Would recommend over and over!!"
We responded:
"Laura, thank you for providing us with a great rating! We appreciate your recommendation and support! - Jessica "
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Autumn Plemons

August 1, 2023

5  out of  5
rating by Autumn Plemons
"Brandi was amazing! She helped lower my policy, and very informative."
We responded:
"Thank you for the review Autumn! We’re happy to have you. "
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Amy Mizer

May 23, 2023

5  out of  5
rating by Amy Mizer
"Jessica and her team are so warm and welcoming and are true professionals. The Sweetwater office is beautiful as well!"
We responded:
"Amy, thank you for taking the time to share your positive experience with us! Our goal will always be to leave you with a satisfying experience. We appreciate you! - Jessica"
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Micah Harris

May 17, 2023

5  out of  5
rating by Micah Harris
"Sheena at Josh’s office is wonderfully easy to talk to a person instead of 30 different recordings, she will answer your questions in minutes (not days) I had a very pleasant experience with State Farm . JoshRules office. I highly recommend them to anyone!!"
We responded:
"Thanks for the kind words, Micah. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Jessica"
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Allen Arden

November 11, 2022

5  out of  5
rating by Allen Arden
"I spoke with Brandi Stallcup today to get quotes for my Home, Auto & Umbrella insurance. Brandi explained all details for each of the policies and never rushed me with any question that I had. Brandi also made me aware that my current home policy had a 20% deductible that I wasn't aware of! Highly recommend calling Brandi for all of your insurance needs!!"
We responded:
"Thank you for sharing your experience! We really appreciate you."
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rick hill

October 1, 2022

5  out of  5
rating by rick hill
"Moved all my insurance needs to State Farm at Jessica Green's Agency. Quite a task considering all my toys. Saved some money as well. Thanks Cassie Boring for all your help and professionalism."
We responded:
"We’re thrilled to have you, Rick. Thank you for putting your trust in us."